How to Address Common Board Members Communications Pitfalls

Whether it’s the CEO, board chair or another board member, communicating well is essential for any business. However, when it comes to board members communications, there are some common mistakes that can lead to frustration, misunderstandings and ultimately decreased trust.

Some of the most common complaints from board members comprise a lack of information, feeling confused or being surprised and not having their input valued. This can rapidly damage relationships and hamper the ability for a board http://boardroomtalk.org/improving-board-communications-effective-online-solutions member to make sound decisions.

One method to address these issues is to make sure that communication with board members takes place in several ways. Utilizing a portal for board members, instant messaging, email and video conferencing are all excellent options to facilitate communications with board members between meetings. This means less time to be spent on administrative tasks and more time is available at the meeting for strategic discussions.

In addition, it’s essential to know the preferred style of each board member’s of communication. For example, some people are visual learners while others prefer to read emails or phone calls. This will help you customize your approach to different board members. You can ensure that they receive the most relevant information, and that their needs are fulfilled.

It’s also crucial to communicate with board members in a proactive way and evaluate the urgency of each matter and the appropriate timeframe for responding. For example in the event that an issue comes up that’s not scheduled at the next board meeting, it might be better to put off discussion until a later time.